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Questions about your account or a savings plan? Reach out through any of the channels below, or use the live chat in the corner of this page.
FAQ
See all questions Frequently asked questions
Can't find what you're looking for? Reach us at admin@monibac.com or 0706 095 3139.
What is Monibac?
Monibac is a mobile app where you can save and earn interest on your savings, easily top up and withdraw to your account. You can also lock your funds for a higher interest.
Are there any fees for depositing funds into Monipot?
No, there are no charges for depositing funds into your Monipot account. You can save as much as you want without incurring any fees.
Are there any charges on deposits and withdrawals?
Yes, a flat fee of ₦50 is applied for withdrawals from Monibac to your bank account. This fee helps cover transaction processing costs.
How do I top up my balance?
Funding your Monibac account is easy. You can either transfer to your unique virtual bank account or fund with a debit card: Master card, Visa Card and Verve card
What is Monilock, and how does it work?
Monilock is a secure savings feature that allows you to lock funds for a specific period This helps you save consistently and earn interest over time.
Can I withdraw my funds before the maturity date on Monilock?
No, funds locked in Monilock cannot be accessed until the agreed maturity date. This ensures your savings goal is met without any interruptions.
